Returns & Exchanges
At DMR, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. If your new fashion piece isn't the perfect fit, we make the return process simple and transparent.
Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our warehouse.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing